Privacy Policy
Privacy policy
Introduction
Girlguiding Anglia is committed to protecting your privacy. This policy details the information we collect from you when you access the Girlguiding Anglia website and the steps we take to ensure this information remains confidential.
Our intentions
We collect some basic information from you in order to improve your browsing experience. Except as explained in this policy statement, we will not release any personal information to a third party under any circumstances unless expressly authorised to do so by you, or if we are obliged to do so by law.
All information will be dealt with in accordance with the Data Protection Act 1998 and we will always aim to meet current Internet best practices. To find out more about Data Protection, please read our Data Protection Policy.
The information we collect from you
We currently collect information about your computer in order to tailor the web pages we provide to you. This information is collected from your computer regardless of whether or not you register with us and is not personal to you. This includes the following:
- operating system (eg Microsoft Windows XP)
- browser software (eg Microsoft Internet Explorer v7.0)
- your browser's custom settings (eg the presence of a Macromedia Flash plug-in)
- your IP address (the unique Internet network address of your machine)
- your geographic location (or that of your Internet service provider)
- access times (the time spent on the Girlguiding UK website)
- referring domain (the website you were browsing prior to your visit to the Girlguiding UK website).
If you are an active member of Girlguiding Anglia you will be able to access our secure members' area. To do this, you will need to provide us with the following personal information:
- membership number
- Full Name
If you apply for more details of guiding activities in your area, we will also request the following information in order to locate your nearest Girlguiding UK representatives:
- home address
- telephone number.
There are occasions where we ask for extra personal information, such as registration for an event or online questionnaires. Any details collected are stored securely offline and are not stored on our web server.
Finally, in the case of our online shopping website, we also collect your home address and credit/debit card details in order to process your requested orders. For more details on how we handle such sensitive data, please see the credit card details section of this policy.
Special note for users under the age of 18
If you are under the age of 18, you must obtain permission from your parent or guardian before registering or providing any personal information to us.
What we do with this information
The information about your computer detailed above is written to a text log file held on our web server. These log files are only accessible to the Web Manager at Girlguiding Anglia and the server administrators at the third-party hosting company that manage the server.
The personal information you provide when you register with us is stored in a secure database on our own web server at the hosting company. This information is only accessible to the Web Manager at Girlguiding Anglia.
In the case of our online shopping website, your personal information is temporarily stored on a secure area on our server. Once we have processed any online purchases you make through this website, this information is deleted from the server and stored securely offline at our Girlguiding Anglia Shop offices.
How we protect your personal information
We seek to comply with the Data Protection Act 1998 and take all reasonable care to prevent any unauthorised access to your personal data.
Girlguiding Anglia does not sell or share any personal information about you to any outside vendors or advertising agencies.
Our secure servers use the strongest encryption technology available, technology that is also used by banks and credit card companies to secure their online transactions. In addition, our network is guarded by computers called ‘firewalls'.
All purchases made on our website are secure. This means it's safe for you to input sensitive information, such as your credit card number, when you place an order for any goods on our online shopping website.
Credit card details
Girlguiding Anglia understands the natural concerns you may have about entering sensitive personal or credit card details. We would therefore like to assure you that this information is stored securely on a remote server and only aspects required for online transactional purposes are held online.
The personal information and credit card details that we request are only used by us to fulfill your order.
The personal information that is required for our accounts is kept securely, in accordance with our internal security policy, and only for as long as required by law.
All information will be kept confidential. Upon receipt of your request, we will delete any credit card details we hold.
All credit card details are taken via a secure connection and NOT stored on this web server.
Any person found to be using credit cards fraudulently on this website will be prosecuted.
How long do we hold your information on file?
We hold information about you for as long as you actively subscribe as a user.